CFBS Implementations eBook - Flipbook - Page 15
Key Team Members
OURS
• PROJECT MANAGER
• SOLUTION ARCHITECT
• SYSTEM SUBJECT MATTER EXPERTS
• TECHNICAL LEAD
YOURS
• EXECUTIVE SPONSOR
• CLIENT PROJECT MANAGER
• BUSINESS LEAD / SUBJECT MATTER EXPERT (SME)
• BUSINESS ANALYST
The people you select for your project team will have a big impact on the
implementation. An implementation of an ERP system may require the
organization to change; therefore, the project manager must have a
good understanding of the business and the temperament to negotiate
with department heads regarding their requirements. Basically, the
project manager must be a good communicator.
A single person may assume multiple roles. For example, Champions
(people promoting and supporting the change) may come from any level
within the organization. A Champion may also be a Super User, or, the
Project Manager may be the Champion & Super User. The key is that our
system Subject Matter Expert will transfer as much knowledge of the
application as your team members are comfortable receiving, resulting
in your project team becoming the primary contact to support the
system – your in-house SMEs.
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